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frequently asked question

The FAQ section of the StartANetwork website is designed to provide clear and concise answers to common questions about the platform’s features and benefits. Below is a description of the content covered in this section:

StartANetwork is a Progressive Web Application (PWA), which means you can install it directly onto your phone without needing to go through an app store! Here’s how to do it:

For Android users:

Open your browser and go to https://app.startanetwork.com.

Tap the three vertical dots in the top right corner and select “Install App.”

Confirm by tapping “Install,” and the app will appear on your home screen.
You can also access it by simply click this link to download it via Play Store: https://play.google.com/store/apps/details?id=com.startanetwork.twa

For iOS users:

Open Safari and visit https://app.startanetwork.com.

Tap the “Share” button and select “Add to Home Screen.”

Tap “Add” at the top right, and the app will be added to your home screen.

Once installed, tap the app icon, log in with your email and password, and you’re all set! You’ll have access to the full platform, just like on your desktop, with the layout optimized for mobile use.

–Log in to your Dashboard: Once you’ve signed up, access your personalized dashboard. This is your starting point for everything on the platform.

–Explore Your Options: You’ll find various features such as ‘Be a Speaker,’ ‘Create a Network,’ ‘Events,’ and more. Each section is designed to help you manage and grow your network effectively.

–Request a Speaking Engagement: If you’re looking to become a speaker, just navigate to the ‘Be a Speaker’ section and follow the prompts to request a speaking engagement.

-Engage with Your Community: Whether you’re creating events, networking, or sharing content, the platform makes it easy to engage with your network.

–Professional Network: Ideal for small business owners and sales professionals, it helps share leads, build relationships, and collaborate. This type of network offers a public-facing website to boost visibility and engagement.

–Organizational Network: Best for teams, clubs, or community groups such as sports teams, church groups, or travel clubs. It allows you to create public or private communities tailored to your needs.

StartANetwork offers a unique system that allows you to manage multiple profiles, each designed for different purposes. Here’s how it works:

Master Profile: This is your main profile, which you complete when you first join the platform. It serves as an introduction to network owners when you inquire about new networks. You can edit your master profile by uploading a photo, adding a tagline, writing a bio, and including your contact information. This profile is used across all networks you join.

Network-Specific Profiles: Once you join a network, you’ll be able to create a customized profile for that particular group. This profile allows you to highlight skills and expertise relevant to the specific network you’re part of.

You can customize the “About,” “Social,” “Details,” and “Business” sections to fit the needs of each network. This ensures you present the right information to the right audience.

To edit your profiles, simply visit your dashboard, navigate to the “Account” section, and select “Profile.” Whether you’re using your master profile or a network-specific one, StartANetwork makes it easy to tailor your presence and make the most of your networking opportunities.

-Go to your dashboard and click on “Manage Members.”

-Select “Profiles” from the options provided.

-In the “Network Members” administration panel, click on the “+” icon under the blank profile image labeled “Add New Members.”

-Enter the new member’s first and last name and their email address. If they already have a StartANetwork account, use the email address linked to their account.

-Click “Invite New Member.”

The invited member will receive an email with a link to accept or reject the invitation. Once accepted, they will join your network.

To manage member profiles, first navigate to your dashboard and select “Manage Members” from the left-hand menu. From there, click on “Profile.” You will be taken to the “Network Members” administration panel, where you can view and edit each member’s profile.

In the member profile, you can customize several sections:

Overview: A preview of the member’s profile.

About: Add a featured image, role, and a network bio that showcases the member’s qualifications and expertise.

Social: Link to social media platforms like Twitter, Facebook, LinkedIn, etc.

Details: Add “Fast Facts” to highlight key business achievements, such as sales or ratings.

Business: Provide business details, including name, phone number, email, website, and logo.

Settings: Adjust member permissions to control what they can do on your network site (e.g., be featured on the front page, offer discounts, participate as a speaker, etc.).

Don’t forget to click “Save Changes” after each update to ensure the changes are applied. You can also toggle the Membership Status to make a member’s profile public or inactive based on their profile completion.

-To start a direct message, go to your dashboard and click the “Message” option either from the center tile or the left-hand menu. Once in the message section, click the plus sign” icon, select the intended recipient from your contacts list, and click “Save Changes.” You can then start chatting.

If you accidentally send a message too soon, click the three vertical dots at the top of the message, choose “remove,” and resend your message

-Log into your StartANetwork account on the website or mobile app.
Select the network you want to manage from your homepage to enter the “Dashboard.” Click the “Members” icon in the top left corner to open the directory, which lists all active members and their contact details.

-From your home screen, select the network you wish to manage.

-Click on “Manage Network” in the left-hand menu and select “Network Settings.“

-In the “Basic Settings” section, you can:

Change the Network Name by typing the new name in the provided field.

Upload a Network Logo by clicking the “Upload Icon,” selecting your image, cropping it, and clicking “Crop Image.”

Mark your network as Active or Inactive.

-Once your changes are complete, click “Save Changes.”

-Create Your Network

Start by clicking the “Create a Network” icon on your StartANetwork home page.

Subscribe to the Pro Plan, as only Pro Plan subscribers can monetize their network.

If you prefer assistance, consider the “Done For You” package or refer to the setup video linked in the description.

-Access Membership Level Settings

Navigate to your network dashboard.

Select “Manage Network” from the left-hand menu and click on “Membership Levels.”

This section allows you to configure membership fees and access levels for your members.

-Complete Stripe Verification.
Click “Start” to be redirected to Stripe’s secure site for verification.

Ensure you have your StartANetwork URL handy to complete the process.

If auto-verified, you can proceed with setting up membership levels. Otherwise, wait for approval and check back for updates.

-Configure Membership Levels and Invite Members

Set up multiple membership levels, each with unique access and features.

Determine whether you or your members will cover the membership fees.

Once configured, invite new members to join your network.

TRAINING ACADEMY

How to Install the StartANetwork App (PWA Guide for Android & iOS)

How to Set Up Your Profile Settings with Your StartANetwork Account

How to setup your Network on StartANetwork Platform.

How to invite and join a network within your StartANetwork platform.

How to manage your find a network feature with Your StartANetwork Account

Messaging Features inside the StartANetwork Platform.

How to manage your Network Settings on StartANetwork Platform.

CLICK HERE for more videos

HELP CENTER

SETUP YOUR PROFILE

MONETIZED YOUR NETWORK

CREATING/JOINING

A NETWORK

LOGIN PASSWORD

PRIVACY AND SECURITY

FIND A NETWORK

KNOWLEDGE BASE

Your ultimate guide, featuring articles and tutorials to help you set up your account, explore platform features, and unlock the full potential of your network.

learn more

As a network owner, read these articles with helpful photos to better visualize and understand our platform.

Platform Introduction and Setup

How to Set Up Your Profile Settings with Your StartANetwork Account
How to Install the StartANetwork App (PWA Guide for Android & iOS)

Customization and Configuration

How to set your General Settings Section within your StartANetwork platform
How to set your Navigation Settings Section within your StartANetwork platform
Part 1: How to set your Website Content Settings Section within your StartANetwork platform
Part 2: How to set your Website Content Settings Section within your StartANetwork platform

Monetization and Membership Management

How to setup your membership levels in your StartANetwork dashboard
How to manage your membership subscription in your StartANetwork dashboard
How to get verified on Stripe, StartANetwork’s Payment Partner

Content Creation and Engagement

How to navigate your spotlight article feature in your dashboard
How to approve/add speaking engagement from the network dashboard

Network Management

Manage Members within your StartANetwork Dashboard
How to manage your find a network feature with Your StartANetwork Account

As a network member, read these articles with helpful photos to better visualize and understand our platform.

Getting Started

How to Install the StartANetwork App (PWA Guide for Android and iOS)
How to Set Up Your Profile Settings with Your StartANetwork Account
How to Manage Your “Find a Network” with Your StartANetwork Account
How to Invite and Join a Network within Your StartANetwork Platform
Features of the Member Directory within Your StartANetwork Dashboard

Engaging with Content & Community

How to Navigate Your Spotlight Article Feature in Your Dashboard
How to Request a Speaking Engagement from the Network Dashboard
Messaging Features Inside the StartANetwork Platform

Simple Pricing for Your Network
Free to Start: It costs nothing to create your own network.
$25 per Member per Year: Members of your network pay just $25 per year. You can choose to let your members pay this fee, or you can cover it for them.

Flexible Payment Options
Include in Subscription: If you charge your members a subscription, you can include the $25 fee in that payment. This lets you focus on growing your network, without worrying about extra fees.

1. Network Homepage ButtonClick this button to be redirected to the network homepage.
2. Network Selection PanelThis panel allows users to choose from different networks.
3. Create a New Network ButtonClick this button to start creating your own network.
4. Settings IconAccess all the devices linked to your account and manage your settings here.
5. Notification ButtonClick or tap this button to view alerts, messages, or updates.
6. Network Account ProfileThis section allows you to:
– Edit your profile
– Change your password
– Switch networks
– Access the support page
– Sign out of your account
7. Find a Network FeatureUse this feature to search for and discover business networks that match your interests and professional goals.
8. All Network FilterView a list of all the networks you have joined. You can filter the feed to display only specific network updates.
9. All Person FilterSee posts from all network members within the networks you have joined. This filter allows you to view content shared by specific members.
10. All Types FilterUse this filter to display posts based on content type, including text, video, and images, from a specific person or network.
11. Share a Post ButtonClick this button to share a post within a specific network or across all networks you belong to.
Features include:
– Selecting the networks where your post will be visible
– Enabling or disabling comments
– Uploading photos or videos with your content
12. Post SettingsThis section allows you to:
– Report a specific post
– Mute the post’s author
13. Clap IconClick this icon to show appreciation for a post shared by a network member.
14. Pinned Post IconIndicates that a post has been pinned by the network owner for greater visibility.
Network Dashboard (Desktop View)

Mouse Icon: Network HomepageClick this button to be redirected to the network homepage.
1. Hamburger ButtonOnce clicked, this icon will expand and display the sidebar menu. To hide the sidebar menu, simply click it again.
2. Dashboard SettingsAccess all the devices linked to your account and manage your settings here.
3. Dashboard Notification ButtonClick or tap this button to view alerts, messages, or updates within a specific network.
4. Dashboard ProfileThis section allows you to:
Edit your profile
Change your password
Switch networks
Access the support page
Sign out of your account
5. Dashboard Sidebar MenuThis sidebar menu changes depending on whether you are a network owner or a network member of a specific network you have joined.
6. Dashboard Center Tile MenuThis displays the three most important tiles of your network.
7. Upcoming Meeting DetailsAll approved meetings within the network will be displayed here, including venue details, meeting date, and location.
8. Dashboard Shortcuts MenuShortcut icons are especially useful on mobile devices since they are the first elements you see.
9. Network FeedHere, you can see all the posts shared by network members.
10. Share a PostClick this button to share a post within a specific network.
Features include:
Selecting the networks where your post will be visible
Enabling or disabling comments
Uploading photos or videos with your content
11. Activity Feed Filter BarUse this filter to display posts based on content type (text, video, or images) or from a specific person within the network.
12. Network Member PostHere, you can see who posted content within the network, including the username, date of posting, content description, clap icon, and share button for engagement.
13. Share Post SettingsFor network owners:
Pin a specific shared post on your feed, even if posted by a network member
Remove any post, whether you posted it or not
Report a specific post
Mute a specific author
For network members:
Edit or delete your own posts
Network Dashboard (Phone View)

Mouse Icon: Network HomepageClick this button to be redirected to the network homepage.
1. Hamburger ButtonOnce clicked, this icon will expand and display the sidebar menu. To hide the sidebar menu, simply click it again.
2. Dashboard SettingsAccess all the devices linked to your account and manage your settings here.
3. Dashboard Notification ButtonClick or tap this button to view alerts, messages, or updates within a specific network.
4. Dashboard ProfileThis section allows you to:
Edit your profile
Change your password
Switch networks
Access the support page
Sign out of your account
5. Dashboard Center Tile MenuThis displays the three most important tiles of your network.
6. Dashboard Shortcuts MenuShortcut icons are especially useful on mobile devices since they are the first elements you see.
7. Network FeedHere, you can see all the posts shared by network members.
8. Share a PostClick this button to share a post within a specific network.
Features include:
Selecting the networks where your post will be visible
Enabling or disabling comments
Uploading photos or videos with your content
9. Activity Feed Filter BarUse this filter to display posts based on content type (text, video, or images) or from a specific person within the network.
10. Network Member PostHere, you can see who posted content within the network, including the username, date of posting, content description, clap icon, and share button for engagement.
11. Share Post SettingsFor network owners:
Pin a specific shared post on your feed, even if posted by a network member
Remove any post, whether you posted it or not
Report a specific post
Mute a specific author
For network members:
Edit or delete your own posts
12. Add a commentIn this section you add your insight or comment on a specific post of a member within the network.
Network Website

1. Network NameEvery time you click on this, you will be brought back to the network website page.
2. Top MenuThis is the top menu that you can customize on your own by simply accessing the network dashboard > Manage Website > Website Settings > Navigation Settings.
3. Play ButtonThis is where you can showcase a video about your network. All you need to do is paste a video link in the network dashboard > Manage Website > Website Settings > Website Content Settings > Hero Video URL.
4. FAQ ButtonOnce you click this button, you will automatically be redirected to the FAQ section of the specific network website.
Network Website (Desktop View)

Network Website (Phone View)

CONTACT FORM

Do you have a question?

Our Contact Form is your direct line to StartANetwork! Whether you have questions, need assistance, or want to share feedback, we’re here to help.

We value your input and strive to provide the best support for building and growing your network. Let’s connect and collaborate to make your networking journey a success!

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